Personal and family applications
We support people travelling for holidays, family visits, and cruises, whether the requirements are simple or more involved.
Our work includes tourist visa applications, passport services, travel authorisations such as ESTA, and advice where travel history or documentation affects entry.
Situations we help with
ESTA refusals and travel history
When ESTA eligibility is affected by previous travel.
If your ESTA application has been refused - often due to previous travel to countries like Cuba, Iran, or other locations that affect eligibility - you'll need to apply for a B-2 tourist visa instead. We prepare the application, help you complete the required forms, and arrange your embassy interview.
Tourist visas for countries that require them
Advance visa applications and eVisas for various destinations.
Many destinations require tourist visas for UK passport holders, either in advance or as eVisas. We handle the applications, collect the necessary supporting documents, and submit them according to the requirements and your travel dates.
Lost, stolen, or damaged passports
Urgent replacement when passports can't be used.
When a passport is lost, stolen, or damaged, you need a replacement before you can travel. We assist with UK passport replacement applications, including urgent and fast-track services when time is limited.
First passport applications
Applying for your first passport.
Applying for your first passport involves specific documentation and identity requirements. We help gather what's needed, complete the forms correctly, and submit the application to His Majesty's Passport Office.
Second passports for frequent travellers
When one passport isn't practical for all travel.
A second passport can be appropriate where one passport isn't practical for all travel. This may be due to overlapping visa processing, frequent international travel, or restrictions linked to certain country stamps. We explain whether a second passport is an option and handle the application where eligibility allows. Businesses requiring second passports for employees should see our work travel services.
Cruise travel with complex itineraries
Multiple visa requirements for multi-country cruises.
Cruise itineraries that visit multiple countries may require several visas, and the timings can be difficult to coordinate. We work out what's needed for each port, handle the applications, and plan the timing around your departure date.
US Global Entry applications
Expedited entry program for US travel.
Global Entry provides expedited entry to the United States for approved travellers. We assist with the application process, help prepare for the interview, and advise on eligibility and supporting documentation.
DHS TRIP applications (Traveler Redress Inquiry Program)
Resolving issues with US border screening.
If you've experienced difficulties at US borders or airports—such as being detained, refused entry, or consistently selected for additional screening—a DHS TRIP application may help resolve these issues. We assist with preparing and submitting the application.
How we assist
We review your situation, explain what's needed, and handle the administrative work.
Reviewing your situation
We look at what's happened, what you need, and what the requirements are. For visa applications, that means forms, supporting documents, and embassy requirements. For passport issues, it means working with His Majesty's Passport Office and arranging the appropriate service level.
Explaining realistic options
If your travel plans have been affected by an ESTA refusal or passport problem, we explain the alternative route and what's involved. If there are complications or tight timelines, we talk through what's realistic.
Preparing applications properly
We prepare the documentation, complete forms correctly, and submit applications according to the specific requirements. That often makes the difference between a straightforward process and an unnecessarily complicated one.
Support while you're travelling
Travel problems can be stressful, particularly when you're dealing with them alone or on behalf of family. If a passport is lost or damaged, or there's an issue at immigration, we talk you through what needs to happen and what your options are. Clear advice when you need it.
Ready to discuss your travel?
Tell us your destination, travel dates, and what's happened with your application so far. We'll review your situation and explain what steps need to be taken.
Get in touch